Music on MAC External CD

External CD is recognized but will not play or import

Windows, Windows 10

Posted on Aug 3, 2023 7:06 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 4, 2023 7:36 AM

If other CDs are working (and try some others), then the issue would appear to be with this CD, or with the particular recording format used on this CD. Bad disks and incompatible disks and marginal recordings are far from rare, unfortunately.


You can try playing the CD with the VLC app, to see if it’s something about the macOS format support, too.


If not at the highest supported version for this MacBook Air, update your macOS, too:

How to download and install macOS - Apple Support


3 replies
Question marked as Top-ranking reply

Aug 4, 2023 7:36 AM in response to conrose

If other CDs are working (and try some others), then the issue would appear to be with this CD, or with the particular recording format used on this CD. Bad disks and incompatible disks and marginal recordings are far from rare, unfortunately.


You can try playing the CD with the VLC app, to see if it’s something about the macOS format support, too.


If not at the highest supported version for this MacBook Air, update your macOS, too:

How to download and install macOS - Apple Support


Aug 3, 2023 8:02 AM in response to conrose

Your footer here shows Microsoft Windows, but your question references “MAC”, so I’m assuming Mac.


If this is a Mac of some sort, is this a Mac with USB-C connections, and a USB-A SuperDrive?


If so, and if there is a USB-C to USB-A adapter, the adapter must provide enough power.


The Apple USB-C to USB-A adapter does provide enough power. Some third-party adapters do not.


If that is not it… Which macOS? Which USB drive? Any USB hubs involved?


Or are you trying to use an Apple SuperDrive on Windows?

Aug 4, 2023 6:54 AM in response to MrHoffman

You're right...it's a MacBook Air. I have an external CD player with a USB A connector to an adapter USB C; however, I have been using this and burning CD collection for many weeks. Then all of a sudden, CD loads and I can see it, asked me if I want to import. Before I imported, I wanted to listen to a few songs to see if I wanted them all imported or just a select few. When I hit play, nothing happens. Tried different CDs as well. Then I reloaded, got the import question again so tried to do that and it went through the process, but never imported the music.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Music on MAC External CD

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.