I have already done most advised remedies. I’ve gone to control center and adjusted the keyboard brightness.
I’ve shut down the Mac completely and then pressed and held the power button for 10 seconds, which is supposed to reset the SMC - whatever that is.
The SMC is the system management controller, that controls some things like the keyboard.
For the backlight: What is happening when you're trying to adjust the brightness following these instructions?
Do one of the following:
> System Settings, then click Keyboard 
in the sidebar. (You may need to scroll down.) On the right, drag the “Keyboard brightness” slider to adjust the brightness. Drag it all the way to the left to turn backlighting off.
or the decrease brightness key 
. To turn backlighting off, keep pressing . or the decrease brightness button . To turn backlighting off, touch and hold .Will it not increase or decrease at all?? Then it could be a hardware issue with the backlighting
I'm thinking this is a hardware problem. The backlight is either dead or hiding. Nothing happens when I move the slider. This is a new MacBook for me. The keyboard has never been backlit.
Did you ever resolve this issue? I have the same problem.
Macbook pro 14 key board doesn’t light up
