Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to cancel iCloud subscription

I keep trying to cancel my active subscriptions to remove my card that was recently use for fraudulent purchases and it won’t let me

iPhone 13, iOS 16

Posted on Aug 3, 2023 8:13 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 3, 2023 8:21 PM

Read this support article about how to downgrade or cancel your iCloud+ storage plan on an Apple mobile device, a Mac, or a PC. --> Downgrade or cancel your iCloud+ plan - Apple Support



You cannot remove the sole payment method until the subscription has run its term.

2 replies

Aug 3, 2023 8:25 PM in response to Selem89

Selem89 Said:

"I need to cancel iCloud subscription: I keep trying to cancel my active subscriptions to remove my card that was recently use for fraudulent purchases and it won’t let me"

-------


Properly Cacelling iCloud:

1. Download All of iCloud, First:

Prior to cancelling your iCloud Plan, you should download all of iCloud. That way you do not lose any data, once downgrading.. Use my user tip: Getting a Quick and Direct "iCloud Drive-to-External Hard Drive" Download - User Tip


then...


2. Downgrade your iCloud Plan:

If you want to get less storage in iCloud, downgrading your iCloud plan is the way to go. Note that this has a monthly fee. Here is the link to user: iCloud+ Plans and Pricing - Apple Support. Note that this service is not available in all countries/regions.

I need to cancel iCloud subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.