The customer service tells me to go to Apple store, why am I made to go somewhere if the product has faults. Rather someone should come and collect this device and the company should apologise for wasting my time. But wants me to spend more. I should have received a new and tested product.
I want to return the laptop if replacement is ignored. The customer is restless when the company enjoys the sale. And the customer service is just relaxed making customers do all the work for foul from the company. My second time experience is not better, which I hoped. I will never recommend this company.