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Prohibited symbol

After a back to back power outage my Mac shows a prohibited symbol. I have tried all the “Fix” instructions and still does not work. Is my Mac fried and has to be sent in for repair?

iMac 27″, macOS 10.15

Posted on Aug 4, 2023 12:29 PM

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Question marked as Top-ranking reply

Posted on Aug 4, 2023 12:31 PM

If your Mac starts up to a circle with a line through it - If your Mac starts up to a circle with a line through it - Apple Support


A circle with a line through it means that your startup disk contains a Mac operating system, but it's not a macOS that your Mac can use.


A prohibitory symbol, which looks like a circle with a line or slash through it, means that your startup disk contains a Mac operating system, but it's not a version or build of macOS that your Mac can use.


1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.

2. Turn on your Mac and immediately press and hold both Command (⌘) and R to start up from macOS Recovery.

3. While in macOS Recovery, use Disk Utility to repair your startup disk.

4. If Disk Utility found no errors or repaired all errors, reinstall macOS.

5. If you still need help, please contact Apple Support. https://getsupport.apple.com/?caller=kbase&PFC=PFC1003&category_id=SC0054&symptom_id=20225


5 replies
Question marked as Top-ranking reply

Aug 4, 2023 12:31 PM in response to YotaQueen

If your Mac starts up to a circle with a line through it - If your Mac starts up to a circle with a line through it - Apple Support


A circle with a line through it means that your startup disk contains a Mac operating system, but it's not a macOS that your Mac can use.


A prohibitory symbol, which looks like a circle with a line or slash through it, means that your startup disk contains a Mac operating system, but it's not a version or build of macOS that your Mac can use.


1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.

2. Turn on your Mac and immediately press and hold both Command (⌘) and R to start up from macOS Recovery.

3. While in macOS Recovery, use Disk Utility to repair your startup disk.

4. If Disk Utility found no errors or repaired all errors, reinstall macOS.

5. If you still need help, please contact Apple Support. https://getsupport.apple.com/?caller=kbase&PFC=PFC1003&category_id=SC0054&symptom_id=20225


Prohibited symbol

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