Fix: "Couldn’t communicate with a helper application."

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Level 1

8 points

Fix: "Couldn’t communicate with a helper application."

Go into the Keychain and delete the cloud credentials for OneDrive. At lease is a fix that worked from me. I was only having issues with OneDrive files. Something affected the onedrive credentials and the "RemoveOneDriveCreds" command in the OneDrive resources folder (Applications Folder > right click OneDrive > Show Package Contents > contents > Resources > "RemoveOneDriveCreds.command" did not work for me.

After deleting them I opened one drive that then had to log in again. Once done all worked fine.

Hope this helps you!

Mac mini (M2, 2023)

Posted on Aug 4, 2023 1:07 PM

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Answer 1

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athwart-bug Author

Level 1

8 points

Aug 7, 2023 10:30 AM in response to leroydouglas

UPDATE:

This fix works on other apps not just OneDrive, like dropbox. And it helps to insure the app is started at login since if the file is in the cloud and the app is not running then it can't be gotten so to say.

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Answer 2

Aug 4, 2023 1:14 PM in response to athwart-bug

athwart-bug wrote:

Go into the Keychain and delete the cloud credentials for OneDrive. At lease is a fix that worked from me. I was only having issues with OneDrive files.

Something affected the onedrive credentials and the "RemoveOneDriveCreds" command in the OneDrive resources folder (Applications Folder > right click OneDrive > Show Package Contents > contents > Resources > "RemoveOneDriveCreds.command" did not work for me.

After deleting them I opened one drive that then had to log in again. Once done all worked fine.

Hope this helps you!

Sounds appropriate for "OneDrive"...too bad it was not included the title of this post

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Fix: "Couldn’t communicate with a helper application."

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