Hello one of my ear buds gives out sound for about 1 minute and then a pop and then it’s quiet . Is that fixable ?

power Beats Pro

my right ear bud makes sound for a minute or so and then it pops and goes silent

I tried resetting it and with the button but it still happened

Beats

Posted on Aug 4, 2023 4:00 PM

Reply
2 replies

Aug 5, 2023 2:45 PM in response to elybeth16

Hi elybeth16,



The resource attached to your post, Reset your Beats earphones, has the proper steps to reset your beats to rule out a software issue. At the bottom, you will notice the link, Update your Beats wireless headphones or earphones. Use this to make sure your Beats are updated.


If you have followed those steps and you still have the issue, it is more than likely a hardware issue that will require inspection and possible service.


Reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!


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Hello one of my ear buds gives out sound for about 1 minute and then a pop and then it’s quiet . Is that fixable ?

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