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My brother gave me an iPad but he forgot his ID and password

My brother give me an ipad, but he forget his iPad ID password and Ipad password, I don't know how to enter the iPad, please help me, thanks.




[Re-Titled by Moderator]


iPad Air 2

Posted on Aug 4, 2023 6:37 PM

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Question marked as Top-ranking reply

Posted on Aug 5, 2023 12:53 AM

if you forgot the passcode then connect it by cable to a computer and read

If you forgot your iPad passcode - Apple Support


if your issue is activation lock then you're out of luck


activation lock is not a thing on the ipad it's a theft protection on apples servers


it needs to be removed How to remove Activation Lock - Apple Support


if you don't know your appleID password If you have forgotten your Apple ID password – Apple Support (UK)


then you will need the assistance of apple Activation Lock - Support (apple.com)

and or

pple Support

And or

Contact - Official Apple Support

and or

Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Aug 5, 2023 12:53 AM in response to 静02

if you forgot the passcode then connect it by cable to a computer and read

If you forgot your iPad passcode - Apple Support


if your issue is activation lock then you're out of luck


activation lock is not a thing on the ipad it's a theft protection on apples servers


it needs to be removed How to remove Activation Lock - Apple Support


if you don't know your appleID password If you have forgotten your Apple ID password – Apple Support (UK)


then you will need the assistance of apple Activation Lock - Support (apple.com)

and or

pple Support

And or

Contact - Official Apple Support

and or

Genius Bar Reservation and Apple Support Options - Apple

Aug 5, 2023 9:42 AM in response to 静02

You will require the AppleID an associated password that was last used to successfully activate the device - which, for the bona-fide owner, your Brother, should be straightforward.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


However, recovery of the AppleID credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID



More information about recovery of your AppleID and associated Password:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support



My brother gave me an iPad but he forgot his ID and password

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