Purchased I-Tune and it not appear on downloaded section

I have purchased an i Tune for ringtones. Transaction have been completed and I have received confirmation but I can’t set a ringtone as the section downloads is showing empty. I hope you can help me to solve it please.

iPhone 13 Pro Max, iOS 16

Posted on Aug 5, 2023 12:53 PM

Reply
Question marked as Best reply

Posted on Aug 5, 2023 1:43 PM

See -> Use tones and ringtones with your iPhone, iPad, or iPod touch

Use tones and ringtones with your iPhone or iPad - Apple Support

check ⤵️ 

  • Set a ringtone or text tone for a contact


  • Redownload ringtones purchased with your Apple ID

try to redownload.


-----

Transaction have been completed

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.



3 replies
Question marked as Best reply

Aug 5, 2023 1:43 PM in response to ruta164

See -> Use tones and ringtones with your iPhone, iPad, or iPod touch

Use tones and ringtones with your iPhone or iPad - Apple Support

check ⤵️ 

  • Set a ringtone or text tone for a contact


  • Redownload ringtones purchased with your Apple ID

try to redownload.


-----

Transaction have been completed

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.



Purchased I-Tune and it not appear on downloaded section

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