iCloud backup that I can’t access, because my phone is locked up.
the screen will not take my finger touch. Can’t open or close the phone IPhone 11
the screen will not take my finger touch. Can’t open or close the phone IPhone 11
Worth a try at a Forced Restart
Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
or else.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop
You can find authorized service locations using this link: Find Locations
Worth a try at a Forced Restart
Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
or else.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop
You can find authorized service locations using this link: Find Locations
Start here.
iPhone Repair & Service - Apple Support
Backups must occur before catastrophes. After you have a working iPhone, you will be able to access any backup you created before the catastrophe.
iCloud backup that I can’t access, because my phone is locked up.