Apple TV does not open on tv and cannot turn Apple TV off

We have television set to HDMI Apple TV on but does not connect to tv



Apple TV 4K, tvOS 16

Posted on Aug 5, 2023 6:31 PM

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Question marked as Top-ranking reply

Posted on Aug 6, 2023 3:03 PM

Hello Redter1,


To resolve something like this, it is important to isolate where the issue is happening.


Restart all the devices involved. While simple, this can refresh the operating systems, apps and connections.


If the issue remains, plug a different device into the TV and confirm that the television works as expected.


Then plug the Apple TV into another television and see if it works there.


Using these steps you should be able to isolate the problem and then go from there to find a solution.


Have a good day.

1 reply
Question marked as Top-ranking reply

Aug 6, 2023 3:03 PM in response to Redter1

Hello Redter1,


To resolve something like this, it is important to isolate where the issue is happening.


Restart all the devices involved. While simple, this can refresh the operating systems, apps and connections.


If the issue remains, plug a different device into the TV and confirm that the television works as expected.


Then plug the Apple TV into another television and see if it works there.


Using these steps you should be able to isolate the problem and then go from there to find a solution.


Have a good day.

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Apple TV does not open on tv and cannot turn Apple TV off

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