AppleTV Login Box disappears before I can enter my information in Chrome

Had the same issue. Solved it after hints here. But in a way that I believe may be preferable to many of you. You do not have to reset your whole browser!

In Chrome I did the following, which worked for me:

• Load the Apple TV site & get stuck at the login page
• Hit F12 to open up the developer console
• In the top menu select the "Application" tab
• There, somewhere in the middle, find "Clear site data" link/button.
• Hit it. I checked the "including third-party cookies" as well.

Problem solved.

You don't have to reset all your browser settings, I found simple workaround (in chrome):

Settings -> Privacy and Security -> Site Settings -> Third-party Cookies -> See all site data and permissions

There, search for "apple" and erase all data and cookies related to it.

I did the following on two PCs and this actually fixed the issue:

On Chrome, go to Settings/Reset Settings and clickl Restore settings to their original defaults. You may lose a few saved passwords but your cookies will bne cleared and you will be able to sign in to tv.apple.com

I fixed it on my Chrome installation by clearing all the Apple.com cookies and settings.

• Open Chrome
• Click on the three dots in the upper-right corner and select Settings from the menu
• Click Privacy and Security in the left column
• Click Cookies and Other Site Data in the middle
• Scroll down a smidge and click See All Site Data and Permissions
• In the Search box at the top of that page type "Apple.com" (without the quotes).
• It should then display, near the middle/bottom of that page, the number of cookies that Apple.com is using. There will be a "trash" icon to the right of that line.
• Click on the trash icon.
• Chrome will warn you that you will be forcibly signed out of all Apple.com sites, including any open tabs. Click OK

At this point, I then browsed to tv.apple.com and I was able to sign in normally.

Best of luck!

I had this issue as well & messaged with Apple to see if they could help. Their solution resolved the issue:

"Go to Chrome settings, select 'Reset settings' in the left menu, then select 'Restore settings to their original defaults.'"

@Admins : This is the correct answer. Thank you erionbie

I had previously noticed the login box on my phone always worked in Incognito mode.

Your website on Android (Chrome browsers at least) seems to not be handling your cookie correctly.

@All Clear your cookie JUST for tv.apple.com: (This is from my Pixel7 on August 24, 2023)

1. Settings->Site Settings->All sites
2. search for tv.apple.com
3. Click Clear and Reset button

That is it!

Settings -> Privacy and Security -> Site Settings -> Third-party Cookies -> See all site data and permissions

I had this same problem in all browsers...I found that when you go to tv.apple.com, in the top left corner, click the OPENTV button, it will take you to the TV App which pops up a new window allowing you to login. Hope this helps. Super frustrating for a while though.

PC Laptop: MS Edge browser.

WOO. I got it to work.

At first I tried JUST clearing the cookie specifically for tv.apple.com. That didn't work. Then I removed ALL Apple cookies. Then it worked. Phew.

Also, when it wasn't working, for some reason a "new in private window" would work. It didn't seem to have the disappearing window. Probably because the in private window doesn't save cookie information, and that seems to be connected what was causing the issue (for me.)

I tried the

Settings -> Privacy and Security -> Site Settings -> Third-party Cookies -> See all site data and permissions

and it did nothing for me. I had to turn off all my extensions before it finally allowed me to log in. This is ridiculous and a company this big needs to fix this issue. I tried to log in with 4 browsers and none worked. This isn't a browser issue it's an Apple issue.

I found that opening it up in an incognito tab let's me log in without deleting any cookies or anything. I've closed it out and reopened it several times just to make sure and it works every time without a problem.

FIXED

1. Go to Chrome Preferences, select 'Reset settings' in the left menu, then select 'Restore settings to their original defaults.'

The workaround for me is to type out my Apple ID somewhere like Notes, then copy and paste it very quickly into the entry field.

This *will not* change the appearance of the entry field, so you must click on "Continue" to find out if you were quick-draw-McGraw enough.

FIX THIS, Apple. Thanks.

I was able to download Apple TV plus using the Microsoft Store app; it worked but not 4K and HD at best. Maybe Microsoft is up to something???

Hey there wapikocchi,

Thanks for reaching out to the Apple Support Communities.

To get started, does this issue persist if you try logging into Apple TV from another web browser?

If the issue is only occurring when trying to log into Apple TV from the Google Chrome web browser, the best option would be to reach out to Google's support for additional help, and possible troubleshooting steps.

You can find ways to reach out to Google's support at this link here: Google Help

We hope that's able to help.

Take care!

The only way i found around this is to click on the "Forget appleid or Passord" link and on that page there is a link to Sign in ,,, stupid i know,, but also when i do this i cannot watch the Yellowjackets season 1 I purchased ,, i have to watch that on my TV ,,, it doesnt even show up,,, good luck all