AppleTV Login Box disappears before I can enter my information in Chrome




Everytime I try to login to AppleTV on Chrome, I get approximately one second of the login box being there before it completely disappears. I have white-listed Apple, restarted my browser, cleared my cache, restarted my computer, all to no avail. It's like the script is broken. Am I just not meant to watch Ted Lasso anymore? Screenshot is of the second after the box goes away. Clicking "Continue" does nothing. Attempting to login from other parts of the Apple website does not keep me logged in for TV.

Windows, Windows 10

Posted on Aug 6, 2023 6:51 PM

Reply
Question marked as Best reply

Posted on Aug 8, 2023 2:34 PM

Are you saying that the response to your broken website is to contact google support? That's crazy.... Seeing as how Google Chrome is the number one browser used, Is it possible you maybe provide a tiny bit more insight on the matter? or other possible fixes?

Similar questions

46 replies

Aug 21, 2023 8:51 AM in response to Sharpeimom65

Sorry, can't help with that. I left Apple about 12 yrs ago for similar problems as this, it was always some lockdown feature that kept me from doing something I wanted to do. My solution, a mind-numbing 1 week experience moving over to Android with the data, etc., then after that, I've been very happy. I recently signed up for Apple MLS package and now can't even log in because Apple is the one website that apparently doesn't 'like' Firefox and I can't even log in to Apple now. Just re-confirms my decision to leave and deal with the stare down look from my peers because I don't have an Apple phone. Sorry if I've wasted your time with my venting.

Aug 29, 2023 5:35 PM in response to wapikocchi

PC Laptop: MS Edge browser.


WOO. I got it to work.


At first I tried JUST clearing the cookie specifically for tv.apple.com. That didn't work. Then I removed ALL Apple cookies. Then it worked. Phew.


Also, when it wasn't working, for some reason a "new in private window" would work. It didn't seem to have the disappearing window. Probably because the in private window doesn't save cookie information, and that seems to be connected what was causing the issue (for me.)

AppleTV Login Box disappears before I can enter my information in Chrome

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.