Every time I try to post an issue on the Apple Support Community site, the “session” expires (see attached screenshot) and asks me to log back in again, when I attempted to click to post it on Safari. I finally got it to work on Firefox.
This is a known issue. Assuming that you are already signed-in with your AppleID, simply refreshing the page will usually resolve the problem.
If necessary, you can delete associated cookies from your iPad:
Settings > Safari > Advanced > Website Data
Using the Search box, enter apple.com
For cookies and saved data that correspond with apple.com, swipe to the left to delete from your saved website data. After deleting cookies, whilst not strictly necessary, a force-restart of the iPad is recommended:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
This is a known issue. Assuming that you are already signed-in with your AppleID, simply refreshing the page will usually resolve the problem.
If necessary, you can delete associated cookies from your iPad:
Settings > Safari > Advanced > Website Data
Using the Search box, enter apple.com
For cookies and saved data that correspond with apple.com, swipe to the left to delete from your saved website data. After deleting cookies, whilst not strictly necessary, a force-restart of the iPad is recommended:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
Cannot Post Issue on Apple Support Community - Continue To Get Logged Out On Safari (It works on Firefox!)
