I turn on Do Not Disturb, but phone calls still get through.

I thought Do Not Disturb would prevent phone calls from getting through. This help page seems to be saying that it only stops notifications. Sometimes I want to really not be disturbed. Do I need to turn my phone off completely?


[Edited by Moderator]

iPhone SE, iOS 16

Posted on Aug 7, 2023 10:15 AM

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Question marked as Top-ranking reply

Posted on Aug 7, 2023 11:47 AM

Do Not Disturb setup has been made much more flexible, but this has come at the cost of much more complication. To get it working again, do these steps ONCE:


  • Tap Settings
  • Tap Focus
  • Tap on any Focus settings that you will never use and remove them (you can add them back later if you change your mind, and even create new, custom ones)
  • Tap Do Not Disturb
  • Tap People
  • Tap Allow Notifications From
  • If anyone is listed who should not call you when DND is on delete them; if you don’t want any calls from anyone, any time, delete all people
  • Tap the dropdown next to Allow Calls From and choose Allowed People Only
  • Optionally, tap on Apps, then Allow Notifications From and don’t add any apps.


All of the above is a one-time setup. After that, turn DND on or off with the Control Center Focus button. You can optionally set one or more schedules by going to:

Settings/Focus/Do Not Disturb/Set a Schedule.


47 replies

Jan 8, 2024 6:52 AM in response to ADH69

To keep calls from coming through DND you have to go to focus, then click " people " and at the very bottom it will say " allow repeated calls " toggle it off that's why they are able to call still because it gives them the option to where if the same person calls back again it won't silence it anymore. And also you can set it to " allowed people only " but don't put anyone's name in it if you don't want any calls still coming through.

Nov 2, 2024 12:43 PM in response to Erika L Gardner

I have the same problem with my phone there is no people option if fact it’s no toward how to let calls come through. I keep getting calling on my phone I’ve tried everything!! I’m so mad I want to use my phone and not be disturbed. The only way now is to turn it completely off. Which is mind blowing due to this is apple and should be so dang on hard!! Ugh



  • Tap Settings
  • Tap Focus
  • Tap on any Focus settings that you will never use and remove them (you can add them back later if you change your mind, and even create new, custom ones)
  • Tap Do Not Disturb
  • Tap People
  • Tap Allow Notifications From
  • If anyone is listed who should not call you when DND is on delete them; if you don’t want any calls from anyone, any time, delete all people
  • Tap the dropdown next to Allow Calls From and choose Allowed People Only
  • Optionally, tap on Apps, then Allow Notifications From and don’t add any apps.


All of the above is a one-time setup. After that, turn DND on or off with the Control Center Focus button. You can optionally set one or more schedules by going to:

Settings/Focus/Do Not Disturb/Set a Schedule.



Dec 18, 2024 3:02 PM in response to Alfie2000

Alfie2000 wrote:

I turn on Do Not Disturb, but phone calls still get through

Then you need to go to Settings>Focus and check your selections. Go to Do Not Disturb (or whichever focus you're using), tap on People>Phone Calls>Allow Calls From. If you have any people selected for that focus, restrict it to them. Also, turn off "Allow Repeated Calls."

Jan 3, 2025 6:43 PM in response to miley171

miley171 wrote:

I need help

do these steps ONCE:


  • Tap Settings
  • Tap Focus
  • Tap on any Focus settings that you will never use and remove them (you can add them back later if you change your mind, and even create new, custom ones)
  • Tap Do Not Disturb
  • Tap People
  • Tap Allow Notifications From
  • If anyone is listed who should not call you when DND is on delete them; if you don’t want any calls from anyone, any time, delete all people
  • Tap the dropdown next to Allow Calls From and choose Allowed People Only
  • Optionally, tap on Apps, then Allow Notifications From and don’t add any apps
  • Turn off Repeat Calls.


All of the above is a one-time setup. After that, turn DND on or off with a quick tap on the Control Center DND button. You can optionally set one or more schedules by going to:

Settings/Focus/Do Not Disturb/Set a Schedule.

Feb 11, 2025 6:47 AM in response to MidSize13

MidSize13 wrote:

Once again… Apple products are illogical. I set my phone to do not disturb, yet telemarketers can call at 5:53am, thereby interrupting my white noise with the buzz of my iPhone and waking me up hours earlier than planned. Does this make any sense? What a joke, Apple.

Or you just haven't yet learned how to set up Focus correctly. It does have more of a learning curve than the old DND but it is more powerful and flexible.


It sounds as if you may have missed turning off the "Allow Repeated Calls" switch. Go to your focus. Tap "People." Look toward the bottom of the page for "Allow Repeated Calls" and make sure it's set to "Off". That trips up a lot of people.

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I turn on Do Not Disturb, but phone calls still get through.

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