Deleted a yahoo email account and can't add it back

I deleted my bellsouth.net (yahoo) email account from my mac. It won't let me add it back now. I get to a screen to put in my username and I do and then when I hit "continue" it does nothing. It won't go forward and it isn't thinking.

MacBook Pro 13″, macOS 10.15

Posted on Aug 7, 2023 2:04 PM

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Question marked as Top-ranking reply

Posted on Aug 7, 2023 2:48 PM

Meltnatty Said:

"Deleted a yahoo email account and can't add it back: I deleted my bellsouth.net (yahoo) email account from my mac. It won't let me add it back now. I get to a screen to put in my username and I do and then when I hit "continue" it does nothing. It won't go forward and it isn't thinking."

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Use a New App Password for Each Device:

Do you use an App Password? If so, try a new App Password. Create a unique one for each device. Remove the current one, and then use the new one instead. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix).

Yahoo App Password Link: Generate and manage third-party app passwords | Account Help | Yahoo

15 replies
Question marked as Top-ranking reply

Aug 7, 2023 2:48 PM in response to Meltnatty

Meltnatty Said:

"Deleted a yahoo email account and can't add it back: I deleted my bellsouth.net (yahoo) email account from my mac. It won't let me add it back now. I get to a screen to put in my username and I do and then when I hit "continue" it does nothing. It won't go forward and it isn't thinking."

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Use a New App Password for Each Device:

Do you use an App Password? If so, try a new App Password. Create a unique one for each device. Remove the current one, and then use the new one instead. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix).

Yahoo App Password Link: Generate and manage third-party app passwords | Account Help | Yahoo

Aug 7, 2023 3:05 PM in response to Meltnatty

Meltnatty Said:

"Deleted a yahoo email account and can't add it back: I can't even get to the screen that allows me to put in a password"

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Try Safe Mode:

Boot your Mac in Safe Mode, and then see if this works. In Safe Mode, damages fils (i.e. caches) are often fixed, an login items never run at login. Go here: Start up your Mac in Safe Mode - Apple Support

Aug 7, 2023 3:26 PM in response to Meltnatty

Many of these 'provided by one company', 'hosted on another company' require the ENTIRE email address as the login name, like 'M.......@bellsouth.net' as the USERNAME


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On another note, can you log in to that account using WebMail (a browser connection where you surf to the Mail provider's web site click a Mail button and get access to mail that way?


[Edited by Moderator]

[slightly revised to meet specified complaints]

Aug 7, 2023 4:32 PM in response to Meltnatty

eltnatty Said:

"I can’t get to the place to even put that in. It’s a personal email account and i have tried to get help from AT&T to no avail"

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Screenshot:

Please provide a screenshot of where you are not being provided with this option. IMPORTANT: Blank out personal information (i.e. eMail addresses and names) by covering it is red-colored rectangles and such through use of the photos app. Go here: Take a Screenshot on your iPhone - Apple Support

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Deleted a yahoo email account and can't add it back

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