Anyone else having issues with your phone going into SOS mode and your eSIM being used on another phone and within minutes thousands of dollars charge to your credit card? I thought you weren’t supposed to be able to transfer the eSim cards to other phones
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If you feel an unauthorized person/app is remotely using, controlling or monitoring your device, then that is possible only if you have done one or more of the following Don'ts...
If one of the above is true then quickly change the Apple ID Password and Return iPhone settings to their defaults.
Transfer a physical SIM or eSIM on your previous iPhone to an eSIM on your new iPhone after setup. On your new iPhone, go to Settings > Mobile Data > Add Data Plan. Choose a mobile data plan to transfer from another iPhone. If you don't see a list of numbers, tap Transfer From Another iPhone.
If you see No Service or Searching in the status bar on your iPhone or iPad (Wi-Fi + Cellular), your device isn't connected to a cellular network. If you see SOS or "SOS only" in the status bar, your device can still make emergency calls.
If you see No Service, Searching, or SOS on your iPhone or iPad
The 3rd answer is what happened but my phone is always in my possession. I don’t leave it anywhere or have it unlocked unless I’m on it. I have not plugged it in anywhere to charge it so I’m not sure how they got my eSIM. And other info. They hacked my phone and my husbands phone at the same time Friday night at 5:30 PM and we couldn’t get in touch with Xfinity until Saturday at 9:15 AM where they said it was attached to another phone.
I had the SOS issue today when my new iPhone arrived. I did the "transfer from old iPhone" option but it was stuck on SOS. Then I remembered a few years back that I needed to swap the SIM cards. I did that and it works great now.
There are three mutually exclusive parts in your query.
My next three posts will answer each of these.
iPhone going into S.O.S. and eSIM used on another phone
