Touch is not responsive on many apps like Apple watch and YouTube

The touch button is not working while trying to connect YouTube on my phone to the tv using chrome cast ,the connect button is either not responsive or late to do the action , and then all the trials jump on the screen at once , I face the same problem when trying to change the watch face on Apple Watch app , the set as current watch face button doesn’t respond to make the change. could you please look into it as it is very frustrating specially on the casting part .


thanks,


iPhone 14 Pro

Posted on Aug 8, 2023 2:54 AM

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Aug 8, 2023 4:26 AM in response to sosy288

If you're sure that nothing (case/cover, screen protector, dirt) interferes with your touch screen (remove any obstacles, if present), try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, Since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Touch is not responsive on many apps like Apple watch and YouTube

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