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My iPhone 13 pro replacement was lost in transit, this happened on July 18th, but until today, apple didn't give me any solution, the advisor said they would resend me one, but I haven't received it yet, the ups tacking number given to me keeps showing that it was not shipped, but I'm going to travel on August 10th, and the answer they give is always wait!
iPhone 13 Pro
Since you haven't received any resolution despite assurances from Apple, it may be beneficial to escalate the matter further. Consider reaching out to Apple support again and expressing the urgency of your situation, emphasizing your upcoming travel date. Request for expedited assistance or ask to speak with a supervisor or higher-level support representative who may be able to provide more immediate assistance or explore alternative solutions. Additionally, inquire about the possibility of arranging for local pickup or expedited shipping to ensure you receive the replacement device before your travel date. Keeping documentation of your communications with Apple support can also be helpful for reference.
Since you haven't received any resolution despite assurances from Apple, it may be beneficial to escalate the matter further. Consider reaching out to Apple support again and expressing the urgency of your situation, emphasizing your upcoming travel date. Request for expedited assistance or ask to speak with a supervisor or higher-level support representative who may be able to provide more immediate assistance or explore alternative solutions. Additionally, inquire about the possibility of arranging for local pickup or expedited shipping to ensure you receive the replacement device before your travel date. Keeping documentation of your communications with Apple support can also be helpful for reference.
Replacement product never shipped
