Help! I cannot download Apple Music App on my phone or I Pad. In order to reach my subscription, I have to go to APP, search and open. This is so annoying I plan to cancel my subscription.

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Level 1

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Help! I cannot download Apple Music App on my phone or I Pad. In order to reach my subscription, I have to go to APP, search and open. This is so annoying I plan to cancel my subscription.

What more needs to be said? There is no Apple Music App on my phone or my I Pad. I've tried repeatedly to down the app with no luck. In order to use Apple Music, I have to go to the APP feature, search, and open. This is very annoying and I will cancel my subscription though I do love Apple Music, unless you can help me add the Apple Music App.

iPad Pro, iPadOS 16

Posted on Aug 8, 2023 12:03 PM

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Answer 1

Top-ranking reply

IdrisSeabright

Level 10

169,427 points

Aug 8, 2023 12:27 PM in response to shapack

What is the "APP feature"? Do you mean the App Library? If so, the Music app is, in fact on your phone. Go to the App Library. Tap on the search bar. Search for the Music app. Press and hold on the icon. Select "Add to Home Screen".

One additional note. This is a user-to-user technical support issue. No one here gains or loses anything if you cancel your Apple Music subscription.

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Answer 2

shapack Author

Level 1

10 points

Aug 8, 2023 1:30 PM in response to IdrisSeabright

Thank you! Your instructions were just what I needed. Apple Music is now on my Home Screen. It was not located in my App Library. I was having to go into the App Store, search and select 'open.'

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Answer 3

Aug 8, 2023 1:32 PM in response to shapack

Glad it worked!

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Help! I cannot download Apple Music App on my phone or I Pad. In order to reach my subscription, I have to go to APP, search and open. This is so annoying I plan to cancel my subscription.

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