Mac Messages app showing phone numbers not names

Just updated to Ventura and my Messages app is now only showing phone numbers, not names.

All the phone numbers ARE IN my Contacts. My MacBook and iPhone work fine with this. It is NOT an icoud issue, but messages is not talking to my Contacts for the names. If I try to connect the phone number in Messages with Contacts it makes me create a NEW contact, rather than letting me connect the two. HELP! Anyone know what's up??

--My contacts are NOT synced thru iCloud, and worked perfectly on my previous computer. (Which I copied over to this one)

iMac (M1, 2021)

Posted on Aug 8, 2023 12:44 PM

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Posted on Nov 8, 2023 6:30 PM

Hi John,


I had a similar problem and found somewhat of a solution. If you haven't already resolved your issue, give this a try:


On Macbook: contacts → settings → accounts → with iMessage open, toggle "enable this account" for each active account (watch your messages app to see if contact names reappear).


In my case, disabling my google account made my contact names and photos reappear. I noticed for all the contacts that were unknown when my google account was enabled, each contact card included the person's email. Having their email in their iMessage contact was unnecessary for my use, so I simply removed their emails from their contact, reenabled my google account, and the issue was still resolved.


My apologies if this is not useful for your purposes; good luck!

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60 replies

Feb 25, 2025 12:07 PM in response to John Boyarsky1

I also had the same issue. I solved this by opening my contacts app on my Mac, click on All Contacts to be sure that you are not missing any. If you are, you can AirDrop your contacts from your iPhone to the Mac. Once all of your contacts are listed, I copied (Command + C) and pasted (Command + V) them from All Contacts to the section that says All On My Mac. This solved the problem.

May 19, 2025 11:37 AM in response to John Boyarsky1

It's even more baffling, it's simply not so transparent where the contacts even come from if, you're just used to it and switch to a new device.


Check your old device contact app list to see contacts by platform, e.g.iCloud, Gmail, Outlook.


If you had you old device logged in into multiple "Internet Accounts" that's where those names for iMessage come from. See "System Settings" > "Internet Accounts".


I checked on my iPhone and only surprisingly few accounts where actually linked with iCloud, since I don't want to log in all accounts into my new device.


Once that is identified as the root cause you can:


  • a) Login with those missing accounts as contacts source into you new devices besides the iCloud account in "System Settings" > "Internet Accounts".
  • b) Merge the lists by exporting to vCards and importing the vCards file
    1. Export the accounts on the logged in device by those Lists by long pressing on the list in iOS or right click in macOS (export List vCard)
    2. Import the List by File > Imports (Command + O) in the contacts app. Agree to any merge or duplicate dialogs.

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Mac Messages app showing phone numbers not names

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