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Refund from the App Store of Apple

sorry if bothers you. I have a problem need your help. my nephew didn't know used my icloud to buy apps. Can you review and refund me soon because I really need that money. Thanks a lot!

iPhone 7

Posted on Aug 9, 2023 4:18 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2023 5:36 AM

my nephew didn't know used my icloud to buy apps.


To avoid the case in the future, see ⤵️

If other people have access to your iPhone or other Apple device, change the device passcode and never share it with others.

Change your Passcode -> Use a passcode with your iPhone, iPad, or iPod touch - Apple Support


Change your Apple ID password -> Change your Apple ID password - Apple Support

  • Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 
  • Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


Require a password for App Store and iTunes purchases

Require a password for App Store and iTunes purchases - Apple Support


Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

2 replies
Question marked as Top-ranking reply

Aug 9, 2023 5:36 AM in response to PhuongDg

my nephew didn't know used my icloud to buy apps.


To avoid the case in the future, see ⤵️

If other people have access to your iPhone or other Apple device, change the device passcode and never share it with others.

Change your Passcode -> Use a passcode with your iPhone, iPad, or iPod touch - Apple Support


Change your Apple ID password -> Change your Apple ID password - Apple Support

  • Create a strong password for your Apple ID, It is best if your password consists of eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. 
  • Never provide your password, passcode, security questions, verification codes, recovery key or any other account security details to anyone else. Apple will never ask you for this information.

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


Require a password for App Store and iTunes purchases

Require a password for App Store and iTunes purchases - Apple Support


Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

Aug 9, 2023 4:58 AM in response to PhuongDg

It is no bother, PhuonDg. We are happy to help. You will want to do two things:


First, check to see if any of those apps will be charging you a regular fee. If so, cancel the subscriptions.

If you want to cancel a subscription from Apple - Apple Support


Then, follow the instructions below to request refunds.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)


Unfortunately, this is not something we can do for you. But you can take care of it yourself.


Refund from the App Store of Apple

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