I changed my AppleID a year ago, all systems & accounts were changed as well. Now I want to erase my Mac, but Erase Assistant asks me to sign out of Find My with old AppleID. I tried to log into my old AppleID, but system tells me it is invalid. What should I do?
MacBook Pro 13″
Hello iuliia2,
We understand that you are not able to sign out of Find My on your Mac since your Apple ID has been changed. In this case, you will need to submit a request to remove Activation Lock. You can follow this resource for more direction:
Request additional support for unlocking your device
Take care.
Hello iuliia2,
We understand that you are not able to sign out of Find My on your Mac since your Apple ID has been changed. In this case, you will need to submit a request to remove Activation Lock. You can follow this resource for more direction:
Request additional support for unlocking your device
Take care.
Cannot erase Mac due to changed Apple ID
