Magic keyboard not responding, how can I troubleshoot the problem?

Can someone explain how to troubleshoot a Magic Keyboard that isn’t responding? I’m using a new ipad pro max replacement machine. Original machine died.

iPad, iOS 10

Posted on Aug 10, 2023 2:01 AM

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Posted on Apr 12, 2024 9:23 AM

jonelle16 wrote:

My Magic Keyboard is not working and it doesn’t connect by Bluetooth it is a magnet
does anyone have any idea of how to fix it or had anyone experienced this ?


Remove the iPad from the Keyboard - and carefully/gently clean the smart connector contacts on both the iPad and keyboard with a soft pencil eraser (a drafting-film eraser is ideal). Ensure that the contacts on both iPad and keyboard are dirt and dust free - and all debris from the eraser have been removed - before reconnecting the two.


If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support


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Magic keyboard not responding, how can I troubleshoot the problem?

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