Can someone explain how to troubleshoot a Magic Keyboard that isn’t responding? I’m using a new ipad pro max replacement machine. Original machine died.
iPad, iOS 10
Clearly boilerplate and/or AI-generated responses (potentially generated using ChatGPT or similar), with a list of potential actions that are entirely inappropriate for your issue, aren’t going to get to the bottom of your issue.
Addressing your specific problem, remove the iPad from the Magic Keyboard - and carefully/gently clean the smart connector contacts on both the iPad and keyboard with a soft pencil eraser (a drafting-film eraser is ideal). Ensure that the contacts on both iPad and keyboard are dirt and dust free - and all debris from the eraser have been removed - before reconnecting the two.
If you are unable to resolve the problem, you may be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Magic Keyboard:
Tonypye wrote:
Some of the letters on my magic keyboard are not working
Which ones exactly??
I have the same problem. Neither of my English Querty nor my French Azerty keyboards work consistently with my iPad Pro M1. I am using iOS 18.1. Sometimes it works, sometimes not.
My Magic Keyboard is not working m
I have same issue that my Magic Keyboard stopped working after my most recent iOS update. It said the accessory is not supported by this device.
My magic key board is new one i purchase with imac m4 chip
after 4 days its not worked
Another potential problem (happened to mine) is if the backboard with the three connectors to the iPad has bent or warped at the connector. This could happen with age, moisture or sun exposure. Mine seems to have warped slightly concave horizontally towards the back of the iPad. After the other measures mentioned seemed to work initially (but not for long), I found that a gentle counter bend of the back board every now and then when the connection becomes unstable is enough to fix it for a month or two.
I cleaned the keyboard and ipad contacts with a rubbing alcohol and i am typing this message on my Magic Keyboard :-)
Magic keyboard not responding, how can I troubleshoot the problem?
