App Store connection issues

Here are a variety of resources helping with connectivity issues:

If you can't connect to the App Store, iTunes Store, or other Apple services, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

Here's a related article about what to do if you can't connect or sign in to iCloud --> If you can't connect or sign in to iCloud - Apple Support

Here's a case where using a VPN prevented sign-in --> https://discussions.apple.com/thread/254836813?answerId=259008052022#259008052022

If none of the resources provide a solution, contact Apple for assistance:

For support, click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support

A 4th generation iPod Touch is considered obsolete by Apple and I believe that as a result it is no longer able to access the iTunes App store.

However, you should still be able to connect the iPod to iTunes (the software on a computer), but note that:

• • if you are using a Windows PC, running Windows 7 (or 8), it cannot sue the latest version of iTunes. The most recent version for Windows 7 is iTunes 12.10.11.2, which can be downloaded from iTunes 12.10.11 for Windows (Windows 64 bit)
  • if you are using Windows 10 (or 11), you can use the latest version of iTunes, which ion the day of writing this is 12.12.9.4, which you can download via the following Apple page: iTunes - Apple
  • If you are using an older Mac, running OS Mojave (10:14) or earlier, use the latest iTunes, via the following page: iTunes - Apple
  • if you have a newer Mac, running oS Catalina (10:15) or later, there is no iTunes. Instead, you can use Finder, which I believe comes pre-installed with the Mac OS

If your iPod is still not seen by your iTunes programme, try this Apple page: If your computer doesn’t recognise your iPhone or iPad – Apple Support (UK)