iPod won’t connect toiTunes
My 4th Gen iPod will not connect to iTunes or App Store
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My 4th Gen iPod will not connect to iTunes or App Store
To access the Store from an iPod Touch requires iOS 10.0 or later, but a 4th gen iPod Touch will almost certainly be using iOS 6.1.6 (it cannot go higher than that).
You can manage the iPod from iTunes on a PC or Mac, or on newer Mac, Finder. If iTunes on a computer doesn't recognise your iPod, strat with this Apple article: If your computer doesn’t recognise your iPhone or iPad – Apple Support (UK)
To access the Store from an iPod Touch requires iOS 10.0 or later, but a 4th gen iPod Touch will almost certainly be using iOS 6.1.6 (it cannot go higher than that).
You can manage the iPod from iTunes on a PC or Mac, or on newer Mac, Finder. If iTunes on a computer doesn't recognise your iPod, strat with this Apple article: If your computer doesn’t recognise your iPhone or iPad – Apple Support (UK)
iPod won’t connect toiTunes