Apple Pay permanently locked

Is there anyway I can get it unlocked if it’s permanently locked?

So I’ve been told my Apple Pay is locked permanently and nobody will explain why.


[Edited by Moderator]

iPhone 13, iOS 16

Posted on Aug 10, 2023 7:54 AM

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Question marked as Best reply

Posted on Jan 31, 2024 2:56 PM

My Apple Pay was permanently locked and everyone clueless but somebody knows something I don’t do crazy stuff with my Apple Pay I know I was told there’s no one who can override the decision can somebody please help can I ever get another one I had my identity stolen and a police report not understanding why all of a sudden I’m blocked!!!

34 replies

Jan 13, 2024 6:02 AM in response to Gutta4

Federal law/regulations prevent the bank from disclosing or discussing that information.


https://www.irs.gov/businesses/small-businesses-self-employed/bank-secrecy-act


Depending on the amount you can file in your states small claims court. If the amount is too large you need to hirer an attorney and the court will want to trace where the funds came from.

Mar 24, 2024 9:01 AM in response to jaylan67

A permanent ban is exactly what the name implies, permanent. It’s best just to move on an open an account with Cash App and/or Venmo and use what you learned from this experience and don't get scammed again. Banks are private businesses and don’t have to do business with you or anyone else. The fact you were scammed indicates you made poor choices and easily became a victim. Educate yourself about various methods and schemes scammers use to trick the less informed. Use stronger passcodes, use Two Factor Authentication (2FA) and security measures to make your information more secure.

Apr 7, 2024 4:42 PM in response to —Pct

Accounts are shared, you and the bank that holds your funds. It’s more of a partnership.


Banks are prohibited by law from revealing the details when fraud and money laundering are suspected. These are basically known as Anti Money Laundering (AML) laws. It may not even be you that’s done suspicious transactions. Banks are required to Know Your Customer (KYC) laws and even further. They need to know their customers customer.


In other words somebody sent you funds. You’re potentially innocent, but the funds you received are suspected of being involved in illegal, fraudulent or being money laundered. Your account is closed because you received those funds.


I know, it doesn’t seem fair. But no one here knows why your account was closed. Your bank is prohibited by law, Bank Secrecy Act, from telling you. You and the bank have a partnership and your partner is terminating your relationship. I suggest you move on.


I made a comment/post above this in the forum that has suggestions if you want to pursue getting funds in the account. Just scroll up.

Apple Pay permanently locked

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