I purchased Beats Flex a month ago. The headphones stopped working after a month.

I followed the reset instructions but the headphones won't reset. The light flickers or the headphones won't turn on at all. I cannot connect the headphones to my devices via Bluetooth.

Device is under warranty until June 2024.

Model number A2295

Serial number HNYJR4MBQ1HJ

Posted on Aug 10, 2023 12:00 PM

Best reply

Tesserax

Level 10

148,895 points

Posted on Aug 10, 2023 3:46 PM

Try here: Beats Repair & Service - Apple Support

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1 reply

Best reply

Tesserax

Level 10

148,895 points

Aug 10, 2023 3:46 PM in response to zedenski

Try here: Beats Repair & Service - Apple Support

I purchased Beats Flex a month ago. The headphones stopped working after a month.

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