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my screen is black and I can't get it to start transfering data to my new phone

My screen went black on my phone. I can barely see some of the icons on it. I have a new phone and am trying to transfer data from my old phone to my new phone but can't get the old phone to start the transfer.

iPhone SE

Posted on Aug 10, 2023 1:14 PM

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Posted on Aug 10, 2023 2:18 PM

Judge1983 wrote:

My screen went black on my phone. I can barely see some of the icons on it. I have a new phone and am trying to transfer data from my old phone to my new phone but can't get the old phone to start the transfer.

If your iPhone won't turn on or is frozen - Apple Support

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my screen is black and I can't get it to start transfering data to my new phone

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