Add Card to Wallet

I can't add my debit card to Apple Wallet. Whenever I press the ADD button, a pop-up comes out as "Add Cards to Wallet To add cards, Keys tickets and passes to Wallet, look for the Add to Wallet button in Apps, emails and websites. Cancel. Learn More... what to do. Please help.

iPhone 14 Pro, iOS 16

Posted on Aug 11, 2023 5:44 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2023 5:49 AM

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to any issues you might encounter. 


Are you in a country or region that support Apple Pay?


Countries and regions that support Apple Pay - Apple Support



Does your financial institution support Apple Pay?


Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support



Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region




If you’ve confirmed the above, please update your iPhone to the latest iOS, 16.5.1 or higher. Older iPhones may only support 15.7.5, but Apple Pay will function.


Update iOS on iPhone - Apple Support



Once updated, please do a forced restart of your iPhone.


Force restart iPhone - Apple Support



Make sure your are signed into your Apple ID/iCloud account on your iPhone.


Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support



Follow the steps in this support article for adding credit/debit cards to your Wallet.


Set up Apple Pay - Apple Support


If you experience any issues along the way, please note the error message and at what stage you experienced the error. Please reply anytime if something is confusing. 

 


1 reply
Question marked as Top-ranking reply

Aug 11, 2023 5:49 AM in response to Sureeena

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to any issues you might encounter. 


Are you in a country or region that support Apple Pay?


Countries and regions that support Apple Pay - Apple Support



Does your financial institution support Apple Pay?


Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support



Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region




If you’ve confirmed the above, please update your iPhone to the latest iOS, 16.5.1 or higher. Older iPhones may only support 15.7.5, but Apple Pay will function.


Update iOS on iPhone - Apple Support



Once updated, please do a forced restart of your iPhone.


Force restart iPhone - Apple Support



Make sure your are signed into your Apple ID/iCloud account on your iPhone.


Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support



Follow the steps in this support article for adding credit/debit cards to your Wallet.


Set up Apple Pay - Apple Support


If you experience any issues along the way, please note the error message and at what stage you experienced the error. Please reply anytime if something is confusing. 

 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Add Card to Wallet

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