Related Article: If you forgot your Apple ID password

My phone is frozen

My 14pro is frozen since 12:43 pm today

iPhone 11, iOS 16

Posted on Aug 11, 2023 5:50 PM

Reply
Question marked as Apple recommended

marilynn195 Said:

"My phone is frozen: My 14pro is frozen since 12:43 pm today"

-------


Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:





C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

Posted on Aug 11, 2023 5:58 PM

1 reply
Question marked as Apple recommended

Aug 11, 2023 5:58 PM in response to marilynn195

marilynn195 Said:

"My phone is frozen: My 14pro is frozen since 12:43 pm today"

-------


Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:





C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

My phone is frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.