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macinkent Author

Level 1

14 points

Apple Pay - Payment not completed on Safari website order

I put an order on Wagamama.com restaurant website for takeaway and when it came to payment I opted for ApplePay. It pops up the ApplePay dialogue box but that then disappears before reqauaying ID authorisation ans I get “Payment not completed. “ temporary banner alert.

I am using an iPhone XR with iOS

16.6 and Safari browser

I’ve recently changed phones but I’m sure I’ve used ApplePay successfully elsewhere since changing. Though maybe not in Safari.

things I’ve already tried :

restarting the phone
checked that my Applepay is all set up
checked the address on my account matches my card (ApplePay matched but my Apple account on the device differed. I fixed that but made no difference)
checked my card shows in my banking app
checked that my card hasn’t expired and that there are funds to pay
turned on faceid which wasn’t setup. But that made no difference. It’s bouncing BEFORE the ID request stage.

any ideas anyone ?

iPhone XR

Posted on Aug 12, 2023 9:15 AM

Apple Pay - Payment not completed on Safari website order

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