I cloud showing 78,000 emails and I don’t see any I deleted it all had over 266,000 what’s up on this

I only had a few hundred emails then one part shows 266,000 . Should be around 300, cleared junk,trash and inbox just get rid of it down 78,000 no emails anywhere

iPad, iPadOS 16

Posted on Aug 12, 2023 2:36 PM

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3 replies

Aug 13, 2023 11:04 AM in response to jesuscomingsoon

Hey there jesuscomingsoon,


We understand you're seeing an excessively large amount of emails, although you're sure you only have a few. We'd be happy to provide information to help you troubleshoot this.


It may seem like a simple step, but try restarting your iPad to see if the number changes to match the correct amount of emails: Restart your iPad - Apple Support


Let us know the results.

Kind regards.

Aug 14, 2023 7:34 AM in response to jesuscomingsoon

Hello jesuscomingsoon,


You should be able to mark unwanted email as junk using the steps below:


• On your iPhone or iPad, swipe left on the message, tap More, then tap Move to Junk. 
• On your Mac, select the message and click the Junk button in the Mail toolbar. Or you can drag the message to the Junk folder in the sidebar.
• On iCloud.com, select the message, then click the Flag button and choose Move to Junk. Or you can drag the message to the Junk folder in the sidebar.


You can also find those steps in this resource: Report and reduce spam in iCloud Mail - Apple Support


Additionally, are you seeing those unexpected contacts in the built-in Messages app, or is this happening with a third party app such as Facebook Messenger?


Let us know, and we'll keep moving forward from there.

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I cloud showing 78,000 emails and I don’t see any I deleted it all had over 266,000 what’s up on this

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