You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. Free apps has also In-app pruchase.
Verify your payment information, you need to -> Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com
- On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
See also -> If you can’t download or update apps on your iPhone or iPad
If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)
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Add a payment method
You may need to have a valid payment method on file, even if the app you want to download is free.
Add a payment method
- If you want to change your card, you need to add first the new card, then remove the old card.
- or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.
See also the following Apple articles:
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.
If your card is not accepted as a paymenf method, you need to contact your bank.
Remove a payment method from your Apple ID -> Remove a payment method from your Apple ID - Apple Support
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If you can't remove a payment method
If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.
If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.