Face ID not working

So what can I do to resolve the issue with my fave ID, cause it still didn’t work even after updating the iOS to 16.6! I’m in East Africa, need help

thanks

iPhone 11 Pro Max, iOS 16

Posted on Aug 13, 2023 5:24 AM

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Question marked as Top-ranking reply

Posted on Aug 13, 2023 6:14 AM

Hi! If Face ID isn't working after updating to iOS 16.6 on your iPhone 11 Pro Max:

  1. Restart your phone.
  2. Clean the front camera and sensors.
  3. Check Face ID settings in Settings > Face ID & Passcode.
  4. Make sure that your eyes, nose, and mouth are fully visible to the TrueDepth camera.
  5. Reset Face ID and set it up again if needed.


For more details, please check the link below:

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 13, 2023 6:14 AM in response to JustykoJs

Hi! If Face ID isn't working after updating to iOS 16.6 on your iPhone 11 Pro Max:

  1. Restart your phone.
  2. Clean the front camera and sensors.
  3. Check Face ID settings in Settings > Face ID & Passcode.
  4. Make sure that your eyes, nose, and mouth are fully visible to the TrueDepth camera.
  5. Reset Face ID and set it up again if needed.


For more details, please check the link below:

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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Face ID not working

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