No email on wi-fi

Thanks. Yes I did that and it’s now worked. I’m not sure where the VPN came from. It seems to be linked to My Data Manager app. But now it’s removed my emails are back. It also impacted some other apps. Eg My Ring doorbell. But I think we’re all back to normal now. Not sure why it suddenly all started playing up. Is it linked to the recent IOS update I wonder??

I was also seeing the same problem. VPN was on, as soon as I switched it off, my emails in apple mail downloaded. VPN automatically switched back on again which I’m guessing is what it’s supposed to do? I’ve deleted the mail account and reinstalled it twice. Reset my phone. Also see same problem on work Wi-Fi. Email is GMail.

Tre7795 Said:

"No email on wi-fi: [...]Issue just start after last IOS update on 08/12/23."

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Troubleshooting Mail Issues After an Update:

A. Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). As an example, go here for gmail: Sign in with App Passwords - Google Account Help - Google

B. Report this to Apple:

Do your Part: Having just gotten this error after an update, Apple should be made aware of this. Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what bugs exist, and what bug fixes to include in updates to come.

1. Go Here: Feedback - iPhone -Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all began after installing an update, and how you have troubleshot it thus far. Include the URL of this thread.
4. Proceed from there as necessary.

Remove/uninstall the VPN. It is not necessary.

~Lyssa

Are you using a VPN? Is this issue happening with the Apple Mail app?

Are you seeing an error?

~Lyssa