Hi - my airpod case doesn’t charge but the airpods does - what should i do? I happened after my airpod charge finished completely

I was listening to music- then my airpods died - then , when i plug them to charge , airpods charges but the case doesn’t- and when i open it , no light (red or green ) doesn’t show up

iPhone XS Max, iOS 16

Posted on Aug 13, 2023 2:55 PM

Reply
1 reply

Aug 13, 2023 8:53 PM in response to Thelhawm

Thelhawm Said:

"I was listening to music- then my airpods died - then , when i plug them to charge , airpods charges but the case doesn’t- and when i open it , no light (red or green ) doesn’t show up"

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Troubleshooting AirPods Case Charge:



How to Fix This:

Try troubleshooting the power manually...


A. A Few Links to Visit:




B. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

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Hi - my airpod case doesn’t charge but the airpods does - what should i do? I happened after my airpod charge finished completely

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