AirPods unresponsive unless connected to charger

Hey there EAA9801,

Thanks for reaching out!

If the AirPods are not connecting as expected when resuming use, try placing them in the case and close the lid for about 15 seconds. Open it back up and place them in your ears to see if that helps get them connecting again.

If they still will not connect, you'll want to use the steps for connecting to an iPhone here:

1. Update your iPhone or iPad to the latest version of iOS or iPadOS.

2. Put both AirPods in the charging case and make sure that both AirPods are charging.

3. To make sure that Bluetooth is on, go to Settings > Bluetooth.

4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.

5. Close the lid, wait 15 seconds, then open the lid.

6. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.

7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone or iPad.

8. Follow the steps on the screen of your iPhone or iPad.

9. If you still can't connect, reset your AirPods or contact Apple Support.

If your AirPods or AirPods Pro won't connect - Apple Support

We hope this helps.

Take care!

Hey EAA9801,

If the AirPods are not working unless connected to power, they may need to be replaced. We would recommend you use this article for more information.

AirPods Repair & Service - Apple Support

Please don't hesitate to let us know if you need additional assistance.

Thank you for using Apple Support Communities. Have a good one.

Hello EAA9801,

Contact Apple Support for service options.

Cheers!