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Why can i not view a show on Apple TV ? You just charged my card . Just says "unable to play. There's a problem playing this video. Try again or troubleshoot the issue" But i can watch the trailers.

I can't view any shows. Just says "unable to play. There's a problem playing this video. Try again or troubleshoot the issue ". I try to troubleshoot then it says "unable to connect". But I can watch all the trailers for the shows. They just charged my card for my subscription so it's not that I'm not paying for it.

G211X,

Posted on Aug 13, 2023 6:49 PM

Apple recommended

muguy

Level 9

72,206 points

Try restarting the device.

then, ensure you are selecting Apple TV+ content, or that of any service to which you subscribe

Posted on Aug 13, 2023 6:56 PM

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Why can i not view a show on Apple TV ? You just charged my card . Just says "unable to play. There's a problem playing this video. Try again or troubleshoot the issue" But i can watch the trailers.

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