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iphone pho max 14 phone gets hot

My iPhone 14 promax gets so hot you have to talk on speaker phone went to Apple store told me there was nothing wrong with it. I found this on the Apple community saying that the batteries are small and why isn’t Apple doing anything to correct this problem and then making it out that their phone is fine When they do their diagnostic test I was just an apple today store and they’re telling me there’s nothing wrong with my phone and I’m telling them and setting up my phone went up to 103° inside a home I wasn’t outside you can’t hold the phone you gotta set it down. Be on speakerphone .

Posted on Aug 13, 2023 7:05 PM

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Question marked as Top-ranking reply

Posted on Aug 13, 2023 7:22 PM

Some activities such as charging or a lot of computational activity (e.g., video), generate heat. Some warmth is to be anticipated.* Read this article about keeping your iPhone, iPad, or iPod touch within acceptable operating temperatures - If your iPhone or iPad gets too hot or too cold - Apple Support


Changes in software such as upgrades may introduce new features which may add to power drain and heat generation. Check Settings > Battery to see if there are apps running that use a lot of power. If there are, decide if you can turn off a service such as Settings > General > Background app refresh when an app is in the background. Read this support article to learn about the battery health feature —> iPhone Battery and Performance - Apple Support


If you think there is a problem with a device, have Apple inspect it. Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


*"Your iPhone might get slightly warmer while it charges." - from: How to use your MagSafe Battery Pack - Apple Support




5 replies
Question marked as Top-ranking reply

Aug 13, 2023 7:22 PM in response to Deborahjean421

Some activities such as charging or a lot of computational activity (e.g., video), generate heat. Some warmth is to be anticipated.* Read this article about keeping your iPhone, iPad, or iPod touch within acceptable operating temperatures - If your iPhone or iPad gets too hot or too cold - Apple Support


Changes in software such as upgrades may introduce new features which may add to power drain and heat generation. Check Settings > Battery to see if there are apps running that use a lot of power. If there are, decide if you can turn off a service such as Settings > General > Background app refresh when an app is in the background. Read this support article to learn about the battery health feature —> iPhone Battery and Performance - Apple Support


If you think there is a problem with a device, have Apple inspect it. Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


*"Your iPhone might get slightly warmer while it charges." - from: How to use your MagSafe Battery Pack - Apple Support




Aug 13, 2023 8:32 PM in response to Deborahjean421

Deborahjean421 Said:

"iphone pho max 14 phone gets hot: My iPhone 14 promax gets so hot you have to talk on speaker phone went to Apple store told me there was nothing wrong with it. [...]"

-------


Troubleshooting an Overheating iPhone:

Perform the following:


I. Cool Down the iPhone:

For a few hours, perform the following...

  • Power Off: the iPhone for a bit
  • Unplug: any Cables
  • Place it Atop: Laptop Cooler
  • Keep it in: an open space
  • Keep it Out of: direct sunlight


then...


2. Clear Space Using my User Tips:

See if you need to clear lots of space. System resources may be using up too much services, making it overheat. Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do...

Clear Space, Using my User Tips:

Aug 13, 2023 8:20 PM in response to Deborahjean421

Excessive heat in an iPhone can be concerning, as it could potentially indicate an underlying issue. While some degree of heat generation is normal during heavy usage, such as when running resource-intensive apps or using the camera extensively, sustained high temperatures that make the phone uncomfortable to hold or use are not typical and could be a cause for concern.


Here are a few steps you can take to address the overheating issue:


1. Check App Usage: Check which apps are using the most resources and generating the most heat. Some apps may be more resource-intensive than others, causing the phone to heat up. You can go to "Settings" > "Battery" to see which apps are using the most power.


2. Background App Refresh: Disable or limit background app refresh for apps that you don't need to constantly update in the background. This can help reduce the load on the device.


3. Software Updates: Ensure that your iPhone is running the latest version of iOS. Updates often include performance improvements and bug fixes that could help with overheating issues.


4. Reset Settings: You can try resetting your device's settings to their default values. This won't erase your data but will reset settings like network connections, display settings, and notifications.


5. Manage Location Services: Some apps use location services in the background, which can contribute to overheating. You can control which apps have access to your location under "Settings" > "Privacy" > "Location Services."


6. Contact Apple Support: If you've already been to the Apple Store and the issue persists, you might want to contact Apple Support again. Explain the situation and the steps you've taken so far. If multiple users are reporting similar issues, Apple might release software updates or offer guidance on resolving the problem.


7. Monitor Usage Patterns: Pay attention to when your phone tends to overheat. If it consistently heats up during specific activities, it could help you identify the root cause.


If you've already tried these steps and your iPhone is still experiencing excessive heat, it's important to have the issue addressed. Overheating can potentially lead to performance problems or even hardware damage over time. If Apple Support continues to dismiss the issue and you're experiencing the problem consistently, you could consider seeking a second opinion from an authorized service provider or reaching out to Apple's support channels again.


https://getsupport.apple.com/


iphone pho max 14 phone gets hot

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