All my headphones stopped working (iphone 7) I can see one pair not working but certainly not 3 pairs

At one point, a message came up saying accessory not supported. But I tried the headphones that came with the phone and they don't work either. (I prefer over the ear headphone since the buds fall out too easily).


Any suggestions?

iPhone 4s, iOS 9

Posted on Aug 14, 2023 9:28 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2023 9:47 AM

That would indicate that there is something wrong with the charging port. The first thing you should try is to clean it out. Under a bright light, with a magnifier, if you have one, use a non-conductive tool such as a toothpick to carefully remove any pocket lint or other debris that has gotten wedged in the back of the port. It can be quite astonishing how much gets stuck.


If that doesn't help, it's likely that there is something wrong with the port itself. Contact Apple for evaluation:


Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Aug 14, 2023 9:47 AM in response to nemina

That would indicate that there is something wrong with the charging port. The first thing you should try is to clean it out. Under a bright light, with a magnifier, if you have one, use a non-conductive tool such as a toothpick to carefully remove any pocket lint or other debris that has gotten wedged in the back of the port. It can be quite astonishing how much gets stuck.


If that doesn't help, it's likely that there is something wrong with the port itself. Contact Apple for evaluation:


Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

All my headphones stopped working (iphone 7) I can see one pair not working but certainly not 3 pairs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.