iPad email folders disappeared

I am trying to help my elderly mother remotely with her iPad. All her email folders have disappeared from her iPad mail app and it just says ‘All Bins’ at the top. This came after she tried to make space as it said her iCloud storage was nearly full.


See screenshot.


How can I help her get the folders back?


TIA!

iPad, iPadOS 14

Posted on Aug 14, 2023 11:14 AM

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Question marked as Top-ranking reply

Posted on Aug 14, 2023 12:50 PM

Simply tap the blue Sidebar icon - at the upper-left corner of the Mail App window - to expose all of the Mailboxes.

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iPad email folders disappeared

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