Problem opening app after update

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Level 1

4 points

Problem opening app after update

I have just updated to macOS Ventura 13.5. All of my apps work, except that now I am unable to open my DeepL translator app.

This is the box that appears:

MacBook Pro 13″

Posted on Aug 14, 2023 12:12 PM

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Answer 1

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MacMikeInOK

Level 4

3,634 points

Aug 14, 2023 2:58 PM in response to jmr1550

The DeepL site lists the minimum Mac requirement as MacOS 11, but I've no idea if it borked between then and now.

I'd try trashing the app and redownloading/installing it and see if that puts things right.

Beyond that, you'd have to contact the app's developer.

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Answer 2

a brody

Level 10

83,321 points

Aug 14, 2023 12:14 PM in response to jmr1550

Systran makes great language translation tools that should work fine.

I would also contact the developer of the app in question and let them know their software no longer works on the current MacOS, and check to see if there is an update to the App in question in the App Store.

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Answer 3

jmr1550 Author

Level 1

4 points

Aug 14, 2023 1:55 PM in response to a brody

Thanks for the comment and the recommendation.

What's the deal with Systran? Why is it better? I know that DeepL is superior to Google by far, and a project funded by the European Union.

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Answer 4

jmr1550 Author

Level 1

4 points

Aug 15, 2023 1:17 AM in response to MacMikeInOK

Thank you! That worked just fine. I uninstalled and re-installed and all is now well. The Apple App Store does not have DeepL so I downloaded it from their website. Cheers!

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Answer 5

Aug 15, 2023 3:49 AM in response to jmr1550

Glad we were able to help!

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Problem opening app after update

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