iPhone no longer suggesting email to autofill

Previously whenever I needed to complete an email field the phone would suggest email addresses in the area just above the keyboard and I could just tap on the address and it would fill the field in the form.

That functionality seems to have disappeared and I’m back to having to manually type my email address every time. Is there some setting I’ve missed or does anyone know why this isn’t working anymore. It used to show both work and home, not it will only show home and hide my email. How can I get both back?


[Edited by Moderator]

Posted on Aug 14, 2023 9:06 PM

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Posted on Aug 15, 2023 12:26 AM

Set up AutoFill

You can save your personal information or credit card number on your iPhone to speed up filling in online forms and making purchases. Go to Settings > Safari > AutoFill. Do any of the following: Set up contact info: Turn on Use Contact Info, tap My Info, then choose your contact card.


Automatically fill in your information in Safari on iPhone

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Question marked as Top-ranking reply

Aug 15, 2023 12:26 AM in response to C-pher

Set up AutoFill

You can save your personal information or credit card number on your iPhone to speed up filling in online forms and making purchases. Go to Settings > Safari > AutoFill. Do any of the following: Set up contact info: Turn on Use Contact Info, tap My Info, then choose your contact card.


Automatically fill in your information in Safari on iPhone

Sep 8, 2024 5:57 AM in response to C-pher

What I did was go to Settings/Safari/select autofill. One thing to remember here is that in your phones contact information you need to ensure that your personal information is up to date. Go to your own contact ID in your contacts and fill in the phone number, your address, your birth date, email, etc. I think that this is the most important part of the process. I found that I had two contacts for myself and had to delete one and updated my information therein. This after updating to an iPhone 15 so try that and see if it helps out. Good luck!

Dec 22, 2024 6:53 PM in response to C-pher

In Safari, within the GMail website, go to settings (the gear at the top right), then choose See All Settings.


On the next page, scroll down until you see "Create contacts for auto-complete:" and make sure you have chosen to turn that option on so it saves contacts as you send emails. That may help with this problem you're facing. That's what was wrong with mine which led me to stumble across this thread.

Apr 30, 2024 8:08 PM in response to C-pher

I’m experiencing a similar issue. In my case, I’m using Safari and various mobile apps & autofill results vary. Sometimes, only my work email is offered as an autofill option, sometimes nothing, & rarely both home & work are options (this last one is best practice & what I want ideally). I don’t understand why I can’t see my personal/home email (most used) as an option any more.(which I also tried switching to “other” in my contact card without results). Autofill is turned on in Settings>Safari. I need autofill to default to home email again, or give me options to use home, work and other email options. I’d appreciate any help on how to fix this issue. Thanks!

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iPhone no longer suggesting email to autofill

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