iPhone no longer suggesting email to autofill

Previously whenever I needed to complete an email field the phone would suggest email addresses in the area just above the keyboard and I could just tap on the address and it would fill the field in the form.

That functionality seems to have disappeared and I’m back to having to manually type my email address every time. Is there some setting I’ve missed or does anyone know why this isn’t working anymore. It used to show both work and home, not it will only show home and hide my email. How can I get both back?

[Edited by Moderator]

Posted on Aug 14, 2023 9:06 PM

Best reply

Rotteniphone

Level 1

14 points

Posted on Mar 14, 2024 8:34 AM

What was the solution. It’s March 2024 and Outlook for iPhone still won’t auto fill email addresses?

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29 replies

Apr 18, 2024 1:36 PM in response to C-pher

My addresses used to autofill but they stopped. I use Exchange server for email.

dodie289

Level 1

8 points

Oct 21, 2023 6:36 AM in response to C-pher

The suggestion to set up auto fill through Settings>Safari>Autofill was helpful. Additionally, I needed to add my email address to my own contact name.

Go to contacts, find your name and open your contact card. My email address was there, but said “Siri found in mail.” Click on your email address, then choose the “add to contact” option.

quasihip

Level 1

8 points

Apr 30, 2024 8:08 PM in response to C-pher

I’m experiencing a similar issue. In my case, I’m using Safari and various mobile apps & autofill results vary. Sometimes, only my work email is offered as an autofill option, sometimes nothing, & rarely both home & work are options (this last one is best practice & what I want ideally). I don’t understand why I can’t see my personal/home email (most used) as an option any more.(which I also tried switching to “other” in my contact card without results). Autofill is turned on in Settings>Safari. I need autofill to default to home email again, or give me options to use home, work and other email options. I’d appreciate any help on how to fix this issue. Thanks!

Emchi75

Level 1

8 points

Jun 3, 2024 1:52 PM in response to C-pher

It’s very annoying having to constantly type out full email addresses in the new iphone15. I moved from an android which was actually more user friendly and intuitive than this iPhone is. Not enjoying it! What’s happening Apple? Too big for your boots it seems!

C-pher Author

Level 1

41 points

Aug 15, 2023 4:05 AM in response to SravanKrA

Yes. That’s all there. And as I said, it used to all show up, but no longer does. And I e checked it there’s nothing to update.

C-pher Author

Level 1

41 points

Aug 15, 2023 4:08 AM in response to SravanKrA

This all works correctly. It’s the suggested emails, as shown in the picture I attached that isn’t working anymore.

rskda123

Level 1

8 points

Oct 30, 2023 5:43 PM in response to C-pher

Can I autofill my email address

Mar 9, 2024 12:02 PM in response to C-pher

Email doesn't autofill on iphone

Apr 2, 2024 7:40 PM in response to Rotteniphone

I, as well, am having the email addresses I use most not popping up any more. I didn’t see the verbiage for the solution in the previous asks. Is there a solution??