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I have enrolled a device in Device Management via Apple configurator and there is the 30 day provisioning period within which the MDM profile can be manually removed from the device end.
Is there any way to prevent this?Can we set any kind of authentication or restriction in this case?
See third paragraph here: Intro to Configurator
This applies for all side loaded equipment (Mac, iPhone, iPad). The 30 day opt out cannot be circumvented for side loaded devices.
Work with your sales channel to exchange Org ID and Reseller ID (you give them the Org ID and they give you the reseller ID - enter it in ABM) if you are buying from other than Apple. The reseller must participate in DEP program. If you buy direct from Apple you must work with the business team to get an Apple customer number. That will be added to your ABM and then all devices purchased through the business team will auto-assign to ABM. If you have the MDM token set properly, the devices will then auto-assign to your MDM.
You must stop purchasing via retail channels. If you do, then you will be side loading all of your purchases. It is a waste of time when it all can be automated. Doing it right means the device is assigned to ABM at time of purchase/build. By the time you have the physical device it is already assigned to ABM and scoped to your MDM for automated enrollment. Power on, choose language, country, accessibility, put on a network, enroll. It can be that simple.
See third paragraph here: Intro to Configurator
This applies for all side loaded equipment (Mac, iPhone, iPad). The 30 day opt out cannot be circumvented for side loaded devices.
Work with your sales channel to exchange Org ID and Reseller ID (you give them the Org ID and they give you the reseller ID - enter it in ABM) if you are buying from other than Apple. The reseller must participate in DEP program. If you buy direct from Apple you must work with the business team to get an Apple customer number. That will be added to your ABM and then all devices purchased through the business team will auto-assign to ABM. If you have the MDM token set properly, the devices will then auto-assign to your MDM.
You must stop purchasing via retail channels. If you do, then you will be side loading all of your purchases. It is a waste of time when it all can be automated. Doing it right means the device is assigned to ABM at time of purchase/build. By the time you have the physical device it is already assigned to ABM and scoped to your MDM for automated enrollment. Power on, choose language, country, accessibility, put on a network, enroll. It can be that simple.
This is by design from Apple to protect users from unauthorized Apple Business Manager enrollments.
Are you enrolling in MDM or are you enrolling in Apple Business Manager and letting that trigger the MDM enrollment? MDM enrollments are removable always unless installed by Apple Business/School Manager.
The only way to protect against this is to hold on to the device for 30 days before issuing it. If possible purchase through an Authorized Reseller who supports Apple Business Manager. Devices purchased in this manner do not have the 30 day waiting period and are locked to the MDM unless released by an admin.
Dear Eng. celliott147
I faced the same problem now with a customer. Can you please send me an official document from apple about your answer so can give it to them
Thank you.
How to prevent MDM profile from being manually removed from device end within the 30 Provisioning period in DEP
