Unlock new Mac book Pro

I have a new Mac book pro but the device is locked and I didn’t set up a code, How do i re set the code


MacBook Pro 16″

Posted on Aug 15, 2023 4:22 AM

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Question marked as Top-ranking reply

Posted on Aug 15, 2023 5:03 AM

If the Mac is requesting a code of any kind, it's not new ... it's used. If you were told it was new, you were deceived.


The problem is the device was not set up properly for resale. Take it back to whoever you bought it from and get them to make it right. That's especially true if your paid the truly new price.


What should have been done that obviously wasn't: What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


This would have brought you to the initial setup screen just like a brand new Mac would start with.

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Question marked as Top-ranking reply

Aug 15, 2023 5:03 AM in response to Watto1245

If the Mac is requesting a code of any kind, it's not new ... it's used. If you were told it was new, you were deceived.


The problem is the device was not set up properly for resale. Take it back to whoever you bought it from and get them to make it right. That's especially true if your paid the truly new price.


What should have been done that obviously wasn't: What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


This would have brought you to the initial setup screen just like a brand new Mac would start with.

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Unlock new Mac book Pro

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