On Apple Mail, now unable add folders. Have added folders many years and now can't. Need help, thanks

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Level 1

4 points

Can't add folders in either Apple Mail or in the iCloud Mail website...

MacBook Air 11″, macOS 10.13

Posted on Aug 15, 2023 6:54 AM

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Answer 1

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Level 10

85,837 points

Log into www.icloud.com and then Mail

Add a Folder and give it a name

refer to image below

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Answer 2

Level 1

4 points

Thank You, it worked....added at the top level and now can do at each folder level...strange but working now...thank you

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Answer 3

Level 10

85,837 points

Welcome and thank you too

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