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Bluetooth pairing issue

I recently purchased a new iPhone 11. I have been struggling to connect via Bluetooth to my MacBook Air (13' 2017). I only have 1 (2) active devices (Apple mouse) and headphones. Mac recognises iPhone for a second and reverts back to unconnected.

I have read the article but I'm lost now please help?

iPhone 11, iOS 16

Posted on Aug 15, 2023 9:59 AM

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Question marked as Best reply

Posted on Aug 15, 2023 10:08 AM

Bluetooth pairing an iPhone and a Mac is not supported. 

 

If you are attempting to use Handoff/Continuity or AirDrop, that does involve Bluetooth but the devices are NOT paired; Bluetooth just needs to be on and the devices in range of each other. The following may help with Handoff/Continuity issues: https://support.apple.com/en-us/HT204681

 

Also see https://support.apple.com/guide/mac-help/share-files-mac-bluetooth-devices-mchle7fa9e15/10.15/mac/10.15

 

And see the information in: https://discussions.apple.com/docs/DOC-7722

6 replies
Question marked as Best reply

Aug 15, 2023 10:08 AM in response to Ericmdom

Bluetooth pairing an iPhone and a Mac is not supported. 

 

If you are attempting to use Handoff/Continuity or AirDrop, that does involve Bluetooth but the devices are NOT paired; Bluetooth just needs to be on and the devices in range of each other. The following may help with Handoff/Continuity issues: https://support.apple.com/en-us/HT204681

 

Also see https://support.apple.com/guide/mac-help/share-files-mac-bluetooth-devices-mchle7fa9e15/10.15/mac/10.15

 

And see the information in: https://discussions.apple.com/docs/DOC-7722

Jan 20, 2024 5:15 PM in response to Ericmdom

This is a chronic problem, and I can never find again the resolution to it. I just want them devices and the apps to communicate with one another. the phone forgets the contacts that have been well established. I don't always recognize phone numbers, and when I get texts, I tend to respond to contacts quicker than unknown phone numbers. There are other apps that are supposed to show up on both devices in the same apple apps and they don't. I look in finder and my phone suddenly doesn't show up there any more. The fixes that are in support don't fix it. It's frustrating to have to deal with this same problem over and over. anyone found a fix that actually lets these two devices that are both utilizing the same apple programs, apple id sign in the same in both, just send and receive info like they're supposed to?

Jan 21, 2024 1:42 PM in response to edclange

There's supposed to be bluetooth backup/synching available, or at least there was. Just looked and couldn't find the option anymore. I guess it's happening now through the iCloud? I just had to plug the phone into the computer with an adapter to get them to connect and synch. Hopefully everything communicates with everything else in the two devices now. It seems like the two devices don't communicate through the apps or directly when the finder forgets my iPhone, which it seems to do often. It causes all kinds of difficulties when it does that, which it does frequently.

Bluetooth pairing issue

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