This iPad Can No Longer View This Home

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Level 1

5 points

This iPad Can No Longer View This Home

I ran into this issue today. I'm not sure how long it has been happening since I haven't used the Home app in a long time:

I took this image from App Home - Apple Community but it's effectively the same as I am seeing. I updated iOS to 15.7.8 on an iPad Air 2. I reinstalled the Home app as suggested but the issue persists. I suppose I could do a factory reset to revert to an older version of the app. However, after everything updates, I'd be back in the same position so I'm quite hesitant to try that.

The Home app seems to be suggesting the issue is software and not hardware. The App Store says under Compatibility: "Works on this iPad".

Why does this error occur? How do I resolve it?

iPad Air 2

Posted on Aug 15, 2023 10:11 AM

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Answer 1

turingtest2

Level 10

272,821 points

Apr 24, 2024 7:56 AM in response to Roland Breedveld

Roland Breedveld wrote:

Why is my iPad with 15.8.2 no longer compatible anymore with HomeKit ?

@Apple please correct this for ios 15

As above, presumably you have allowed your home to Upgrade to the new Home architecture - Apple Support, and your older iPad isn't able to update to iOS 16. Apple clearly signaled their intent with that support document. We're on iOS 17 now with 18 out later this year. Apple are not going to patch iOS 15 at this late date.

tt2

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Answer 2

Aug 15, 2023 9:56 PM in response to turingtest2

Presumably it’s now time to drop apple for making it so complicated. MacBook Pro, 4 iPhones, 5 HomePods, 3 ipads. Gonna be some deals on my eBay account this week

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Answer 3

turingtest2

Level 10

272,821 points

Aug 16, 2023 5:22 AM in response to MrMas77

MrMas77 wrote:

The "more" button doesn't appear in the Home app. The only option I have is to add a home. When I go to that dialog and add a name, I click Save and get the error "Could not add home"

Were you also using that iPad as a home hub or is there some other device that should be performing that role? Do you have any devices running iOS 16 or Ventura?

tt2

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Answer 4

turingtest2

Level 10

272,821 points

Aug 15, 2023 10:15 AM in response to MrMas77

Presumably you have allowed your home to Upgrade to the new Home architecture - Apple Support, and your older iPad isn't able to update to iOS 16.

tt2

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Answer 5

MrMas77 Author

Level 1

5 points

Aug 15, 2023 11:37 AM in response to turingtest2

The "more" button doesn't appear in the Home app. The only option I have is to add a home. When I go to that dialog and add a name, I click Save and get the error "Could not add home"

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Answer 6

Apr 24, 2024 4:42 AM in response to MrMas77

Why is my iPad with 15.8.2 no longer compatible anymore with HomeKit ?

@Apple please correct this for ios 15

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This iPad Can No Longer View This Home

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